Privacy Policy


Africa Soko Ghana Limited (“us”, “we”, or “our”) operates the website and the SokoPay mobile application (hereinafter referred to as the “Service”).

We are committed to maintaining the accuracy, confidentiality, and security of your personally identifiable information (“Personal Data”). As part of this commitment, our privacy policy governs our actions as they relate to the collection, use, storage and disclosure of Personal Information. Our privacy policy is based upon the Data Protection Act of the Republic of Ghana (DPC), 2012 (ACT 843) which seeks to safeguard the personal information of individuals.

Personal Data

While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you (“Personal Data”). Personally identifiable information may include, but is not limited to • Email address 
• Phone number 
• First name and last name 
• Address, State, Province, ZIP/Postal code, City 
• Cookies and Usage Data 

If you choose to use our Service, then you agree to the collection and use of information in relation to this policy. The Personal Data that we collect is used for providing and improving the Service we provide you with. We will not use or share your information with anyone except as described in this Privacy Policy.

The terms used in this Privacy Policy have the same meanings as in our Terms and Conditions, which is accessible at the Sokopay terms and conditions page unless otherwise defined in this Privacy Policy.

Data Collection & Use

We may also collect data that your browser sends whenever you visit our Service or when you access the Service by or through a mobile device (“Usage Data”).

This Usage Data may include information such as your computer’s Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.

When you access the Service with a mobile device, this Usage Data may include information such as the type of mobile device you use, your mobile device unique ID, the IP address of your mobile device, your mobile operating system, the type of mobile Internet browser you use, unique device identifiers and other diagnostic data.

Log Data

We want to inform you that whenever you use our Service, in a case of an error in the app we collect data and information (through third party products) on your phone called Log Data. This Log Data may include information such as your device Internet Protocol (“IP”) address, device name, operating system version, the configuration of the app when utilizing our Service, the time and date of your use of the Service, and other statistics.

Tracking & Cookies Data

We use cookies and similar tracking technologies to track the activity on our Service and hold certain information. 

Cookies are files with small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Tracking technologies also used are beacons, tags, and scripts to collect and track information and to improve and analyze our Service. 

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.
Some of the Cookies we use are: 
Session Cookies. We use Session Cookies to operate our Service. 
Preference Cookies.We use Preference Cookies to remember your preferences and various settings. 
Security Cookies. We use Security Cookies for security purposes.

Transfer of Data

Your data, including Personal Data, may be transferred to — and maintained on — computers located in or outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from your jurisdiction.

Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.

Africa Soko Ghana Limited will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and no transfer of your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of your data and other personal information.

Disclosure of Data

Legal Requirements

Africa Soko Ghana Limited may disclose your Personal Data in the good faith belief that such action is necessary: 
• To comply with a legal obligation 
• To protect and defend the rights or property of Africa Soko Ghana Limited 
• To prevent or investigate possible wrongdoing in connection with the Service 
• To protect the personal safety of users of the Service or the public 
• To protect against legal liability 

Service Providers

We may employ third-party companies and individuals due to the following reasons: 
• To facilitate our Service; 
• To provide the Service on our behalf; 
• To perform Service-related services; or 
• To assist us in analyzing how our Service is used. 


We value your trust in providing us your Personal Information, thus we are striving to use commercially acceptable means of protecting it. But remember that no method of transmission over the internet, or method of electronic storage is 100% secure and reliable, and we cannot guarantee its absolute security.

Links to other sites

This Service may contain links to other sites. If you click on a third-party link, you will be directed to that site. Note that these external sites are not operated by us. Therefore, we strongly advise you to review the Privacy Policy of these websites. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

Children's Privacy

Our Services do not address anyone under the age of 16. We do not knowingly collect personally identifiable information from children under 16. In the case we discover that a child under 16 has provided us with personal information, we immediately delete this from our servers. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us so that we will be able to take necessary actions.

Changes to this privacy policy

We may update our Privacy Policy from time to time. Thus, you are advised to review this page periodically for any changes. We will notify you of any changes by posting the new Privacy Policy on this page. These changes are effective immediately after they are posted on this page.

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